Privacy Policy

1. Introduction

Weddings by GDHQ (“we”, “our”, “us”), a division of Graphics Decal HQ, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at weddings.gdhq.ca.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, partner's name, email address, and phone number submitted through our inquiry form.
• Event Details: Wedding date and vision/description provided in the inquiry form.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, clicks, scrolls, and device information — collected through Microsoft Clarity (with your consent).
• Technical Data: IP address, browser type, operating system, and referring URLs.

3. Microsoft Clarity & Analytics

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

Microsoft Clarity is only activated after you provide consent through our cookie consent banner. If you decline, no tracking data is collected by Clarity.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

4. How We Use Your Information

We use the information we collect to:

• Respond to your wedding inquiries and provide personalized quotes.
• Communicate with you about our services, consultations, and follow-ups.
• Improve our website, user experience, and service offerings.
• Analyze website usage patterns to optimize content and performance.
• Prevent fraudulent activity and ensure site security.

5. Cookies

We use the following types of cookies:

• Essential Cookies: Required for basic site functionality (e.g., consent preference storage).
• Analytics Cookies: Used by Microsoft Clarity to collect usage data — only with your explicit consent.

You can manage your cookie preferences at any time. If you previously accepted or declined cookies, you can clear your browser cookies to reset your preference, and the consent banner will appear again on your next visit.

6. Data Sharing

We do not sell your personal information. We may share your data with:

• Microsoft: Through Clarity and Advertising services, as described above (only with consent).
• Service Providers: Trusted third parties who assist us in operating our website and conducting business, subject to confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights and safety.

7. Data Retention

Personal information submitted through our inquiry form is retained for as long as necessary to fulfill the purpose for which it was collected, typically for the duration of your engagement with our services plus a reasonable period thereafter. Analytics data collected through Microsoft Clarity is subject to Microsoft's data retention policies.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for analytics tracking at any time.
• Object to certain processing of your data.

To exercise any of these rights, please contact us at [email protected].

9. Canadian Privacy Law (PIPEDA)

As a Canadian business operating in Manitoba, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to access, correct, and request deletion of your personal information held by us.

If you believe your privacy rights have been violated, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: